Terms & Condition

 

Privacy Policy

At Westtera, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

 

1. Information We Collect

1.1 Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely)

1.2 Non-Personal Information:

  • Browser type and version
  • Device information (e.g., operating system)
  • IP address
  • Cookies and usage data (e.g., pages visited, time spent on the site)

1.3 Sensitive Personal Data:

Only collected when necessary (e.g., for processing refunds). This data is handled per applicable Indian laws, including the IT Act, 2000.

 

2. How We Use Your Information

  • To process and fulfill orders, including payments and shipping.
  • To improve our website, services, and customer experience.
  • To send updates, promotional offers, and other communications, subject to your consent.
  • To comply with legal obligations and prevent fraudulent activities.
  • To personalize user experience by remembering preferences and tailoring content.

 

3. Sharing of Information

3.1 We do not sell your personal information to third parties.

3.2 We may share your information with:

  • Service Providers: Payment processors, shipping companies, and marketing partners.
  • Legal Authorities: When required to comply with legal obligations or protect our rights.
  • Analytics Providers: To understand website performance and usage patterns.

All third parties are required to adhere to strict confidentiality agreements.

 

4. Cookies and Tracking Technologies

4.1 Cookies are used to enhance user experience and analyze website performance.

4.2 Types of cookies we use:

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Track usage patterns for improvements.
  • Marketing Cookies: Help deliver personalized advertisements.

4.3 You can manage or disable cookies through your browser settings.

 

5. Data Retention

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
  • Once the retention period expires, data is securely deleted or anonymized.

 

6. Data Security

6.1 We implement security measures to protect your information from unauthorized access, disclosure, or destruction.

6.2 Security features include:

  • SSL encryption for secure data transmission.
  • Regular security audits and updates.
  • Limited access to sensitive data.

6.3 While we strive to protect your data, no online platform can guarantee 100% security.

 

7. Your Rights

  • You have the right to:
    • Access your personal information.
    • Request corrections to inaccurate or incomplete data.
    • Request deletion of your data, subject to legal obligations.
    • Withdraw consent for marketing communications.

To exercise your rights, contact us at support@westtera.com.

 

8. Third-Party Links

8.1 Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8.2 We encourage you to review the privacy policies of these external sites.

 

9. Children's Privacy

9.1 Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

9.2 If we become aware of such data being collected, we will take steps to delete it.

 

10. Changes to This Privacy Policy

  • Westtera reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website.
  • We encourage you to review this Privacy Policy periodically to stay informed about updates.